Special Ordering - How It Works
HOW IT WORKS
- SPAM WARNING-READ CAREFULLY: Because our URL extension is .club, some Internet service providers route our email communications to SPAM. Always check your email SPAM folder if not receiving regular communications from us concerning your order or service requests.
- Apply Now for financing approval before placing a request for quote. It is important you know your spending limit when ordering and we are unable to respond until we can confirm your approval lender and amount.
- Shop any of the above-pictured retailers, make your selections aware our minimum order is $300 and maximum of 5 products per order. Each product order must have a minimum cost of $100.
- For your shopping convenience, please click on any of the following retailer links to shop now: Amazon, Best Buy, and Wayfair.
- We charge a flat 12.5% handling fee for our fulfillment and customer service associated with your order. Our fee is based on your cart total including all costs (merchandise, shipping & any applicable taxes, if any).
- Approved order funds will be sent to YesStore.Club electronically by Uown Leasing in 2-to-3 business days. Generally, upon credit approval, orders are shipped immediately, and tracking info will be emailed once the first available carrier picks up the order for delivery. Store pick-ups can be arranged where available. Certain large items require white glove (special delivery). Affected quotes will include special delivery charges.
- Customers are responsible for price increases after quote and before orders are placed. Send us your request by clicking the link below and filling out your order form. We will send you our all-inclusive price quote via email.
FULFILLMENT - Generally UPS, FedEx and USPS shipments are 2-5 business days. Certain furniture and major appliances may take a little longer. Delivery tracking updates are sent to customers automatically by email or text. Customer application information must include a valid personal email address and phone number. Furniture and other oversize or or heavy weight purchases may be shipped front porch, curbside or just inside customer's door depending on products ordered. Customers should be sure to read ALL shipping information for each specific product. TVs over 55" and most appliances weighing 60 lbs or more enjoy white-glove delivery included in our price. "White Glove Service" is available and recommended but not free. Customers must ask for "white glove delivery service" when requesting their quotes or placing orders.
HOW SCHEDULED WHITE GLOVE DELIVERY SERVICE WORKS - Customers must confirm in advance an adult, age 18+ (19 or over in AL or NE, 21 in Puerto Rico) with valid government issued photo ID will be available during the duration of the appointment.
DELIVERY DETAILS - You will be provided an appointment window during which your delivery will arrive on the scheduled date. If the appointment window provided is 6 hours or more, we’ll contact you the day before delivery to narrow your window down to 2–3 hours.
Includes delivering your product to the room of your choice. Appliances will be unboxed and packaging disposed of.
Television white glove delivery service includes a call scheduling a 4 hour window for delivery and includes unboxing the TV, hook up of the item, programming of the cable or satellite remote with the TV, and disposal of the box if the client requests. This is the service provided in any delivery range which is within 40 miles of a Best Buy store.
Hookup kits and hookup services are an extra charge and customers should consider adding any extras when placing their order.
Removal of old appliances is an extra charge and must be arranged in advance by our team.
RETURN POLICY - Product Returns or exchanges must be arranged by contacting firstname.lastname@example.org or calling 877.973.1222 within 14 days of purchase. If customers are dissatisfied with their order for any reason, they can return products, provided packaging is unopened. Customers must be sure to read product carton contents labels before opening or they may be financially responsible for returns. Open boxes or broken product seals may prevent returns from being accepted. Furniture orders, deliveries and returns are subject to strict rules and restocking fees customers must review at time of purchase.
DAMAGED IN SHIPMENT GOODS - If products are damaged in shipping and there is a cost increase after the date of the original order shipment and shipment of the replacement, it will be the customer's decision whether to pay/finance the price increase, shop for another item or cancel all together.
GENERAL INFORMATION ABOUT WARRANTIES - Generally, all our products have an original manufacturer's warranty. Customers must keep the original product cartons for transporting or shipping products for warranty repairs or coverage may be void. Most consumer electronics manufacturer's warranties do not cover screen damage, unprotected power-surge damages or damages from unprotected viruses. Customers add extended warranty protection at the time they place their order. If customers have any questions, please call us at 877.973.1222.